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complete bios of the people responsible
for the day to day operations of CIS and
and the services we provide.
Shawn Renzo is the Vice President in charge of the Sales and Marketing group at CIS. He is responsible for delivering the companies specialized claims management solutions and programs to the marketplace nationally. Shawn’s focus is to use his extensive industry experience and vast knowledge to improve the visibility of CIS’ portfolio of core services. In addition to sales and marketing Shawn leads product research and development at CIS cultivating and promoting new services that will provide solutions in the industry for years to come.
Prior to joining CIS Shawn was the VP of sales at First Choice Solutions, a mobile electronics replacement provider where he lead an extensive sales team. Preceding his position at First Choice, Shawn enjoyed a successful career at Nationwide Insurance Company for over seventeen years holding a variety of management positions throughout the organization. His last position at Nationwide Insurance was Regional Claims Director in the Rocky Mountain Region with Allied Insurance, a Nationwide Company. During his career Shawn has earned extensive industry certifications that include: CPCU, AIC, I-CAR Platinum, and ASE certifications. He is a graduate of Misericordia University with a Bachelor of Science in Business Administration and an Associate Degree in Technical Studies from the Community College of Rhode Island.
As a claims Manager at CIS, Brenda is responsible for the high level of performance and quality of claims processed within her group. She leverages substantial experience as a claims adjuster with CCS (Coordinated Claim Services) to provide a solid foundation of leadership. Brenda has demonstrated sound decision making skills and created a management style that allows for the superior delivery of claims solutions. She performs routine audits, ensures that all insurance companies standard claim procedures are followed, and personally handles key claims to ensure the best outcome for our customers. Brenda is also bi-lingual and assists in the claims resolutions for many Spanish speaking customers.
She attended 2 years at the College of Lake County, studying business management. She has earned multiple certifications in Fraud Detection and Claims fundamentals.
Mike Cherven is the Vice President and CFO of Comprehensive Insurance Services. He is a critical member of the executive management team at CIS and second in command. Mike is responsible for operation, finance, and Information Technology of CIS. He works side by side with the President and Sales and Marketing department to insure that all performance objectives are met and all new product lines are fiscally sound.
Prior to his employment with Comprehensive Insurance Service his background included Regional Vice President for Wynn’s International, Director of Sales for Treatment Products LTD, and Regional Vice President with Dalbert Chemical. His extensive background and comprehension of the insurance industry has helped propel CIS as the leader in the insurance replacement community
Don Marx is the Regional Marketing Manager in charge on the Midwest sales and marketing. He is responsible for delivering the companies specialized claims management solutions and programs throughout the region. Don uses his extensive insurance background to improve CIS’ visibility to the industry.
Prior to joining CIS Don was a physical damage manager with American Family Insurance in the Chicagoland area. In this position he provided team leadership and direction achieving efficient claim handling and quality customer service
Preceding his role at American Family Insurance, Don was an agent for Farmers Insurance in Colorado Springs where he achieved several accolades for his robust sales. Don was also with State Farm Insurance in Los Angles for many years where he was a physical damage adjuster evaluating vehicles as well as determining liability.
He has over 19 years of industry background that enables him to work as a team with members of the insurance industry.
He holds a Bachelor of Science in Aviation Technology and aviation remains a passion.
Prior to joining CIS, J. Mykel was employed at Circuit City for eight years holding multiple management positions.
He began his career at Circuit City as a Sales and Installation Manager in the car audio department. His successes there quickly lead to promotional opportunities including: trainer, policy and procedure master, and ultimately the retail Store Director. J. Mykel served as resident expert in Car Audio and 12 Volt applications.
Prior to working at Circuit City, J. Mykel held a position as a Regional Director of Operations for Arlington Hospitality Management, Inc. In this role he oversaw nine hotels in Illinois, Iowa and Missouri and was responsible for sales, quality control, training and customer service.
As a hobby, J Mykel participates as a competitor, event coordinator and judge for car audio events.
J. Mykel graduated Western Illinois University in 1996, with a B.S. in Family and Consumer Sciences.
Tom is a leader who demonstrates solid analytical skills and the ability to handle any situation that may arise. He is responsible for the development and maintenance of daily work flow processes and procedures. Additionally Tom manages the national mobile electronics product line and the Chicago area restoration programs. He also maintains CIS’ technology infrastructure and assures the Claim Management System is always available to our insurance customers.
His five years of industry experience in the mobile electronics industry have included claim handling, special investigations, and providing mobile electronics fraud seminars for insurance companies across the country, purchasing, and managing a staff of claims handlers. He attended the University and graduated with a B.A. in Sociology.
As the Director of Information and reporting, Lou is responsible for collecting and disseminating all claims data for the customer. He maintains all records and company information that is communicated internally and to the industry. Lou also administers customer service, accounts receivables, and training groups. Lou joined CIS in 2006 as a regional sales manager. He has been involved in automotive insurance claims industry for over 25 years which the majority of that time was spent at CCC Information Services Inc. which he held several positions including Marketing Manager, Regional Account Manager, and Industry Relations Manager. He also has been an independent marketing consultant for several start-up companies in the collision repair sector of the industry.
Lou began his involvement with auto theft shortly after graduating Loyola University working for the Illinois Department of Criminal Investigations as an analyst for the SIU division investigating automotive theft and fraud. Lou brings invaluable insight and experience being involved many years in both the insurance and collision repair sectors on the industry.
Ira Katz is the President and founder of CIS. He started the company in 1978 and has built his company from a small neighborhood car stereo retail store into a national claim solutions provider. Ira has founded CIS on the philosophy of honesty, integrity and keeping cost down for his customers. This is reflected in reputation CIS earned of being the most complete and competitive claims solution provider in the United States.
Ira’s extensive industry knowledge and business acumen extends into the distribution of mobile electronics as well. He also owns A.M. Distributors which is a large Midwest audio and video distributor servicing Illinois and Wisconsin. The synergy created between the two companies allows CIS to vertically integrate the supply channel resulting in the most complete line of product availability and reliability.
Over the past 30 years, Ira has engaged in hundreds of speaking engagements in the industry related to mobile electronics and restoration techniques. He frequently conducts specialized training on fire/flood restoration, odor remediation, and mobile electronics fraud investigations for fire/theft claims adjusters, managers, and Special Investigative Units (SIU’S).
Throughout the continual evolution of CIS into the leading National insurance service provider, Ira has remained committed to provide world class customer service. This is reflected in the direct line of communication and accessibility Ira has maintained with his customers on a daily basis.
Ira is continuously challenging his executive management team and the industry to develop new processes and solutions to the toughest challenges faced.
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