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Fast-Track
Claim Procedure:
Please Note: For your
convenience, all Fast-Track claims submitted are considered authorized
to complete and bill directly to the submitting claim handler.
Claim
submission procedure:
The claim is called in to a C.I.S. Claim Processor:
1-888-345-2700 or
submitted via our secure online
Fast-Track
Claim Form
For related damage to insured's vehicle:
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C.I.S. can repair any or all damage related to the theft
(i.e. dash, convertible top, interior and related body work (see National
Claim Services). If the insured is to be directed to a repair
facility, direct the insured to that facility and notify C.I.S. with the arrangements.
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For all
claims, C.I.S. will:
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Take claim information
including claim number, deductible, address, phone number, vehicle
information and replacement/repair information. |
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Contact insured within
two hours to introduce C.I.S., discuss claim and review applicable
deductible and or betterments. The C.I.S. representative will ask for
any information or evidence of said equipment or system previously
determined by insurance company’s claim handler. |
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Expedite equipment
replacement/repair and bill claim to the insurance company.
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Since authorized, C.I.S.
will offer the
insured several options:
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C.I.S. can arrange for the
installation at one of our nationwide qualified installation facilities
located near the insured’s home or work. |
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C.I.S. will issue an
installation voucher which the insured can redeem at the installation facility
of their choice. |
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C.I.S. can ship equipment and
any parts directly to the insured if they choose to install their own
equipment. |
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C.I.S. can arrange for a mobile
installation/repair of an insured vehicle. This special circumstance may
incur an additional charge. |
Billing:
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Radios and small systems:
C.I.S. will bill claim once equipment has been shipped
to the insured.
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Options for
billing:
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Email |
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Fax |
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U.S. Mail |
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any combination of the above |
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