Check here if you would like a response
     (you must supply some form of contact info to get response)

Customer Service Survey:

Name: (optional)
Company: (optional)
Claim Number (optional):
Invoice Number (optional):
Phone Number: (optional)
E-Mail: (optional)

Initial Contact:
    Were you contacted in a reasonable amount of time?        Yes  No
    Were you treated politely by all of our staff?                      Yes  No
    Did your C.I.S. Claim Handler explain the claim process?   Yes  No
    Was your claim handled expeditiously?                            Yes  No
    Did the replacement equipment meet your expectations?   Yes  No

Installation Facility:
    Were you treated politely by their staff?                            Yes   No
    Was the facility clean?                                                    Yes   No
    Did they demonstrate the equipment or system to you?     Yes   No

Overall:
    Were you satisfied with your experience?                          Yes   No
    Would you recommend C.I.S. to a friend?                          Yes   No

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